100%
Satisfaction Guarantee
We stand behind our products and
believe that they will satisfy our customers. If you are not satisfied with
your purchase within the first 30 days after you've received it, we will
provide a refund, credit, or exchange, at your request. Simply return the item
with proof of purchase.
Privacy Notice
The
following are the privacy practices for Head to Heal.com. This applies solely
to information collected by this web site. It will notify you of the following:
- What personally identifiable information is
collected from you through the web site, how it is used and with whom it may be
shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information
Collection, Use, and Sharing
We are the
sole owners of the information collected on this site. We only have access
to/collect information that you voluntarily give us via email or other direct
contact from you. We will not sell or rent this information to anyone. We will
use your information to respond to you, regarding the reason you contacted us.
We will not share your information with any third party outside of our
organization, other than as necessary to fulfill your request, e.g. to ship an
order. Unless you ask us not to, we may contact you via email in the future to
tell you about specials, new products or services, or changes to this privacy
policy.
Your Access
to and Control Over Information
You may opt
out of any future contacts from us at any time. You can do the following at any
time by contacting us via the email address or phone number given on our
website:
- See what data we have about you, if any.
Change/correct
any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Security
We take
precautions to protect your information. When you submit sensitive information
via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that
information is encrypted and transmitted to us in a secure way. You can verify
this by looking for a closed lock icon at the bottom of your web browser, or
looking for "https" at the beginning of the address of the web page. While we
use encryption to protect sensitive information transmitted online, we also
protect your information offline. Only employees who need the information to
perform a specific job (for example, billing or customer service) are granted
access to personally identifiable information. The computers/servers in which
we store personally identifiable information are kept in a secure environment.
Shipping
We ship via
priority mail, or by other method at your request. We charge a flat rate of
$4.85 for all orders under $50.00 (Continental US). All orders over $50.00
(Continental US) will be shipped free. Orders outside the Continental US will
be charged our cost to ship to your destination.
Backorders
Occasionally some items are unavailable and may be backordered (requiring a
separate shipment). If this should occur, we won't bill your credit card for
the backordered item until time of shipment. There will be no additional
shipping charges.
Pricing
Our prices are
listed in U.S. Dollars. We believe that our prices are the lowest on the
internet. If you find a lower price, we'll meet or beat that price. Just send
us a link as to where you found the lower price.